Terms and Conditions
Shipping & Delivery
You can expect delivery of most ground shipping items within 5-10 business days of your order, excluding holidays, unless notified otherwise.
All other shipping methods are based on your selection at checkout.
Orders are shipped domestically only. Shipments to FPO, APO, P.O. Boxes or military bases are not available at this time.
Shipping charges are calculated by the total weight of the item(s) in your shopping cart and is based on the shipping method you select. Shipping charges can be found on the shopping cart page at checkout.
If you are shipping your order to another person, be sure to contact that person to let them know to expect the shipment.
Copperfield Construction, in conjunction with our shipping and delivery partner companies, will attempt to deliver a product on the projected delivery date. Our shipping and delivery partners do not telephone prior to delivering packages, and we cannot guarantee the time of delivery.
Shipping charges are non-refundable.
Free Shipping offers are only valid for qualifying orders shipped to the contiguous 48 states unless specified otherwise.
Orders returned due to invalid shipping addresses or being refused by the recipient will be refunded less the shipping cost.
Copperfield Construction Shop is not responsible for:
• Products and items delivered to incorrect addresses supplied by the customer
• Decreased product quality due to an incorrect delivery address supplied by the customer
• Decreased product quality due to a re-route requested by the customer
• Product quality problems caused by improper handling by the package recipient
• Unsuccessful deliveries arising from the recipient not being present at time of delivery, at the address supplied by the customer
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. You will not be charged for items that are ordered, but not shipped. We may require additional verifications or information before accepting any order.
Our goal is to pack and ship your order as quickly as possible; therefore, we ask that you please contact us as soon as possible if you discover a need to alter your purchase. Please keep in mind that although we have a processing window of two business days, your order may be shipped out sooner.
If an order revision request is made after hours and prior to shipping, the requested change will be made on the next business day whenever possible.
To change or cancel an order, you must call 601-326-2854, please leave a voice mail message and include your full name, order number and the changes you would like to make. Orders cannot be altered once they have been shipped.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.
Sales tax will be charged where applicable by law. We will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Mississippi and certain other select states. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.
The availability and pricing of products and other items on the Site may change at any time, without notice.
Please note that the colors of items and products may depend on your monitor and may not be correctly displayed.
We do our best to communicate our inventory availability during your shopping experience. However, there may be some instances where, as the order is being processed, we need to adjust the status of your order. On rare occasions, we may need to cancel an item from your order if it has been discontinued or is out of stock. You will be notified of the item’s status change. We apologize for any inconvenience this may cause you.
RETURNS & EXCHANGES
We stand behind all our products, and services. If you are not satisfied with your purchase, please let us know within thirty (30) days of receiving the order and we will provide the instructions for a return, exchange, repair or credit.
We ask that all returned products be in like-new condition, with all of the original packaging and materials.
To return or exchange an item, please follow these simple steps within 30 days of receiving the order:
1. Obtain a RETURN MERCHANDISE AUTHORIZATION (RMA) number by emailing us at firstname.lastname@example.org
1. Please enter “RMA Request” in the message subject line, with your order number, name and reason for return or exchange in the body of the message.
2. Repack the item in its original packaging. Wrap the item securely. All original parts and packing material must be included. All items must be in new condition and must be returned with any accessories, manuals and other parts.
Returns that do not include the entire contents of the original package and product components cannot be accepted and may be delayed or rejected. If the return is accepted, a 15% restocking fee may apply for components and packaging not included with the return. This fee will be deducted from the return credit.
• Apparel must not have been worn, washed or used.
• Our Satisfaction Guarantee entitles you to a refund of the product purchase price for physical merchandise and any applicable sales tax only.
• You will be responsible for return shipping costs. We cannot accept COD shipments.
• Refunds will be credited to the same credit card used for purchase.
• Refunds may take 2 to 3 weeks for processing.
• If you are exchanging an order for any reason other than a defect or damage, you will be responsible for any difference in price for any exchanged item(s).
Include the RM number in the following shipping address convention:
Copperfield Construction Shop Returns
RMA # (write in your RMA number here)
11025 Westlake Drive
Charlotte, NC 28273
For your security, please return your item with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. We are not responsible for items damaged or lost in transit.
If you are returning an item because it is damaged / defective, or you did not receive the product that you ordered, please contact us as soon as possible within the 30 days of receiving your order. We will send you a replacement product at no charge to you and provide you with a prepaid return shipping label.
These terms are subject to change without notice.
GUARANTEE & DISCLAIMERS
THE COPPERFIELD CONSTRUCTION STORE GUARANTEES THAT YOU WILL BE COMPLETELY SATISFIED WITH ANY PRODUCTS ORDERED ON THE COPPERFIELDCONSTRUCTION.COM/SHOP/ SITE. WITH RESPECT TO OUR GUARANTEE, OUR SOLE AND EXCLUSIVE MAXIMUM LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY WILL NOT BE MORE THAN TO REFUND THE PURCHASE PRICE OR TO REPLACE AND DELIVER EQUIVALENT PRODUCT ITEMS, AS APPROPRIATE, AS SOON AS REASONABLY POSSIBLE. THE APPLICABLE GUARANTEE MUST BE BROUGHT WITHIN THIRTY (30) DAYS AFTER DELIVERY OR WE SHALL NOT BE LIABLE AND YOU WILL HAVE WAIVED ANY AND ALL RELATED CLAIMS REGARDING SUCH PRODUCT ITEMS.
WHILE WE ENDEAVOR TO PROVIDE THE MOST ACCURATE, UP-TO-DATE INFORMATION AVAILABLE, THE DIRECTORIES AND INFORMATION ON OUR SITE MAY BE OUT OF DATE OR INCLUDE OMISSIONS, INACCURACIES OR OTHER ERRORS. OUR SITE AND THE MATERIALS THEREIN ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DO NOT PROMISE THAT OUR SITE OR ANY SERVICES OFFERED ON OUR SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT THE USE OF OUR SITE OR ANY CONTENT, SEARCH OR LINK ON THEM WILL PROVIDE ANY SPECIFIC RESULTS.
EXCEPT FOR THE GUARANTEE PROVIDED ABOVE IN THIS SECTION, WE EXPRESSLY DISCLAIM ALL REPRESENTATIONS, GUARANTEES, AND WARRANTIES, EXPRESSED OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON OUR SITE, OUR SITE’S USE, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND TITLE/NON-INFRINGEMENT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US OR OUR AUTHORIZED REPRESENTATIVES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF OUR OBLIGATIONS UNDER THESE TERMS AND CONDITIONS.
Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. You may have other rights which vary from jurisdiction to jurisdiction.
LIMITATION OF LIABILITY
YOU AGREE THAT, EXCEPT AS EXPLICITLY SET FORTH HEREIN, COPPERFIELD CONSTRUCTION, ITS DIRECTORS, OFFICERS, EMPLOYEES, REPRESENTATIVES, SUCCESSORS, LICENSORS, AND SUPPLIERS SHALL NOT BE LIABLE FOR DAMAGES RELATED TO PRODUCTS SOLD OR THE OPERATION, CONTENT OR USE OF OUR SITE. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, DAMAGES FOR LOSS OF PROFITS, REVENUES, DATA AND USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, RELATED TO OUR PRODUCTS OR YOUR ACCESS TO, AND USE OF, OUR SITE OR ANY OTHER HYPERLINKED THIRD PARTY WEB SITE, EVEN IF WE HAVE BEEN ADVISED OF, OR ARE AWARE OF, THE POSSIBILITY OF SUCH DAMAGES.
Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. We are not responsible for the acts or omissions of any advertiser or sponsor.
Parties other than Copperfieldconstruction.com and its subsidiaries may operate stores, provide services, or sell product lines on this Site. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of any of these businesses or individuals or the content of their Websites. Copperfield Construction does not assume any responsibility or liability for the actions, products, and content of these and any other third parties. You should carefully review their privacy statements and other terms and conditions of use.
You agree that any legal action brought against us shall be governed by the laws of the State of Mississippi, without regard to conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on our Site shall be an appropriate federal or state court located in Madison County, Mississippi. We make no representations that the content on our Site is appropriate for access outside the United States. Those who choose to access our Site from outside the United States do so on their own initiative and are responsible for compliance with local laws. If any provision within the Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck and all remaining provisions shall be enforced.
By using our Site, you agree to indemnify and hold Copperfield Construction, LLC. its subsidiaries, affiliates, officers, agents and other partners
and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of such Site, including providing a link to another site or any User Content.
If any provision of the Terms and Conditions is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.
Any dispute relating in any way to your visit to Copperfieldconstruction.com or to products you purchase through this Site shall be submitted to confidential arbitration in Madison, MS, except that, to the extent you have in any manner violated or threatened to violate Copperfield Construction’s intellectual property rights, Copperfield Construction may seek injunctive or other appropriate relief in any state or federal court, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms and Conditions shall be joined to an arbitration involving any other party subject to these Terms and Conditions, whether through class arbitration proceedings or otherwise.
Section titles in the Terms and Conditions are for convenience and do not define, limit, or extend any provision of the Terms and Conditions.
If you are notifying Copperfield Construction of alleged copyright infringement, please be sure to provide the following information in the form required by 17 USC Section 512:
1. A description of the copyrighted work that you allege is being infringed, or, if multiple copyrighted works covered by a single notification, a representative list of such works;
2. A description of the allegedly infringing material and information sufficient to permit us to locate the material;
3. Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and/or an e-mail address;
4. A statement by you that you have good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, or its agent, or the law; and
5. A statement by you that the information in the notification is accurate and that you have the authority to enforce the copyrights that are claimed to be infringed.
Terms and Conditions Administrator
P.O. Box 2176
Ridgeland, MS 39158-2176
Comments & Feedback
We welcome all comments, feedback, information, or materials (“Feedback”), which you submit to us by e-mail or otherwise through or in conjunction with our site. Please note that Feedback shall be considered non-confidential and become the property of Copperfieldconstruction.com. By submitting Feedback to us, you agree to a no charge assignment to us. And you further agree to release all rights, title and interest in copyrights and other intellectual property rights on a worldwide basis to the use by Copperfield Construction of the Feedback. We shall be free to use Feedback on an unrestricted basis.
You must be 18 years or older and have a valid credit card, with full authority to use it, to submit an order through our Site. You agree not to use our Site or any content contained in it for any illegal or inappropriate activities.
How to Contact Us
If you have any comments or questions, please do not hesitate to contact us at (601) 326-2854, by sending an email, or by writing us at:
Terms and Conditions Administrator
P.O. Box 2176
Ridgeland, MS 39158-2176